CLG Privacy Policy
PRIVACY STATEMENT AND CONSENT
This statement explains how we, Central Loan Group Pty Ltd (www.centralloangroup.com.au), ABN: 47674583469, ACL: 549146 (‘we’, ‘us’, ‘our’) collect, use, and disclose personal information. It applies to individuals applying for the credit assistance services we provide. By engaging with us, you agree that we may collect, hold, use, and exchange personal information about you for these purposes. Your personal information will not be disclosed other than as set out in this consent, unless we have your permission or are permitted or required to do so by law.
What is Personal Information?
‘Personal Information’ is information or an opinion about an identifiable person or a person who is reasonably identifiable.
Common examples are an individual’s name, signature, address, telephone number, date of birth and bank account details. The Personal Information we may collect includes your personal information, contact information and credit information such as your credit history (including information about your past experiences with us and credit providers, the kinds of credit products you have had or sought, how you have managed your obligations, information contained in a credit report about you, and information about your credit worthiness based on a credit report about you.
Collection of Personal Information
We collect personal information from a variety of sources. We collect personal information from you when we provide our services to you.
Collection from other sources
You authorise us, on your behalf to make a request to access credit reporting information and credit eligibility information held by a credit reporting body.
Our current Credit Reporting Body (‘CRB’) is Equifax, and you can contact them by telephone on 1300 762 207 or email at subscriberassist.au@equifax.com
We may also collect Personal Information about you from your employers, landlords or other relevant bodies such as finance companies and banks.
Collection of Personal Information about others
If you provide information to us about third parties, such as any guarantors or family members, you agree to notify them of that fact and the information in this Privacy Statement and Consent Form.
Collection under the law
We are also required by the National Consumer Credit Protection Act 2009 to collect personal information about you to learn about and verify your financial situation. For those purposes, we may disclose personal information to a CRB.
Purposes for which we collect information
We collect, hold and use Personal Information to:
1. assess and verify your identity and your financial situation;
2. assess the suitability of any person as a guarantor;
3. provide Personal Information about you to a guarantor / applicant, or prospective guarantor / applicant;
4. exchange your Personal Information with a CRB on your behalf;
5. disclose your Personal Information to one or more credit provider(s) set out in the Schedule to arrange consumer credit or commercial credit;
6. disclose your Personal Information to an insurer(s) to arrange any insurance you wish to obtain; and
7. obtain from, and disclose to, another third party such as your employer, information about you that is reasonably necessary to arrange for finance and / or insurance.
If we cannot collect and use your Personal Information, or are unable to verify your identity, we may be unable to process the credit application.
Disclosure of your Personal Information
We may disclose and exchange your Personal Information with credit providers, potential credit providers and the issuers of any insurance products who are the subject of an application. We may also disclose personal information to others to verify that it is correct (for example an employer), our related bodies corporate, assignees, agents, contractors and external advisers; organisations for verifying your identity; your agents, advisers, guardians or attorneys; law enforcement, regulatory and government bodies; anyone who introduces you to us; any person we consider necessary to execute your instructions; guarantors and persons with whom you make a joint application; any financial institution to or from which a payment is made in relation to your application; and debt collection agencies.
We will not disclose your Personal Information, including your credit information, to overseas recipients.
Your right to access and correct your Personal Information
Our Privacy Policy contains information about your rights to access your Personal Information and seek correction of such information. Our Privacy Policy also contains information about how you may complain about a breach of the Australian Privacy Principles. To access and seek correction of your Personal Information, or make a complaint about privacy, you can contact us at:
Email: info@centralloangroup.com.au
Address: 11-13 Eucumbene Drive, Ravenhall VIC 3023
Marketing
We, our related companies and our selected business partners would like to provide you, or the company of which you are a director, with direct marketing information about the products and services we believe you will be interested in. You can opt- out of receiving direct marketing communications from us at any time.
[ ] If you do not want to receive marketing information from us please tick this box.
Electronic communications
By providing your email or phone number, you consent to receiving notices and communications electronically. You are responsible for keeping your contact details up to date and ensuring your email account is accessible only to you. If you wish to withdraw your consent for electronic communications, contact us at info@centralloangroup.com.au.
Complaints and Contact Information
Here’s a plain text version of your Credit Provider Schedule that preserves the structure but will work without relying on table formatting. You can copy and paste it directly into your website without losing alignment:
CREDIT PROVIDER SCHEDULE
CREDIT PROVIDER SCHEDULE
ACKNOWLEDGMENT
By signing below, as Applicant, I acknowledge and
- declare that I have read and understood this Privacy Statement and Consent;
- consent to the collection, use and disclosure of my Personal Information in accordance with this Privacy Statement and Consent, including the disclosure of my Personal Information to credit reporting bodies; and
- declare that, where I have provided Personal Information about another individual, I have the authority of that individual and they have been made aware of that fact and I have provided them with a copy of this Privacy Statement and Consent.